Whether you are an existing or new customer, we’d love to come and see you
At Eric James & Associates we’re happy to sit down with you at anytime to review your current situation and ensure you continue to enjoy peace of mind regardless of your current financial situation.
Eric James & Associates Ltd
Head Office
Unit 5, 211 Ferry Road, Christchurch 8011
0800 ERIC JAMES
Freephone: (0800 374 252)
Tel: (03) 977 4400
Fax: 03-977 4401
Your opinion matters
Tell us about you experience with us.
If we’ve done a good job for you, give us a compliment and we’ll keep doing more. send us a compliment email
What should you do if something goes wrong?
If you have a problem, concern, or complaint about any part of our service, please tell Eric James & Associates so that we can try to fix the problem. send us a complaint email
If we cannot agree on how to fix the issue, you can contact Financial Services Complaints Limited (FSCL) resolution scheme. This service will cost you nothing and will help us resolve any disagreements. You can contact the Financial Services Complaints Limited resolution scheme at:
PO Box 5967, Lambton Quay, Wellington 6145
0800 347 257
info@fscl.org.nz