Contact Us

Whether you are an existing or new customer, we'd love to come and see you.

At Eric James & Associates we’re happy to sit down with you at anytime to review your current situation and ensure you continue to enjoy peace of mind regardless of your current financial situation.

Send us a message

Your opinion matters

Tell us about you experience with us.

If we’ve done a good job for you, give us a compliment and we’ll keep doing more.

Send us a compliment email

What should you do if something goes wrong?

If you have a problem, concern or complaint about any part of our service, please tell Eric James & Associates so that we can try to fix the problem. send us a complaint email

If we cannot agree on how to fix the issue, you can contact Financial Services Complaints Limited (FSCL) – A Financial Ombudsman Service. This service will cost you nothing and will help us resolve any disagreements. You can contact FSCL at:

PO Box 5967, Lambton Quay, Wellington 6145
0800 347 257

Email address: complaints@fscl.org.nz